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Hello from the Easy Read Online team. We hope you’re having a great summer so far! Here are some of the things we’ve been up to this month. Spotlight Projects The recent General Election has affected some of our regular UK work over the past months. However, we have been busy supporting some of our international clients with their Easy Read projects. United Nations This month we’ve worked on an Easy Read version of a report from the United Nations High Commissioner for Human Rights on the Rights of Indigenous Peoples . We also produced an Easy Read booklet about Beijing +30  - an international meeting reflecting on what has been done to improve life for women around the world since UN Women’s plans were outlined 30 years ago. We’re currently working on another United Nations document about the involvement of disabled people in the UN’s 2030 Agenda for Sustainable Development . AI We have started to take a closer look into the world of generative AI tools to explore how they might assist us in our work. You can read our recent blog post to find out more: www.easy-read-online.co.uk/post/exploring-the-future-easy-read-online-and-ai I Need Easy Read Pledge The I Need Easy Read campaign is a collaborative venture with Mencap Liverpool and Sefton that aims to raise awareness amongst people with learning disabilities about their legal right to accessible information. In the build-up to the recent General Election we contacted all of the electoral candidates and asked them to sign our pledge to support the campaign. Over 350 candidates pledged their support and a number of those were elected as MPs, so we will be asking them to continue their support in parliament. You can find out more on the campaign website: www.ineedeasyread.org/pledge Consultation Engagement It’s important that everyone can have a say on issues that affect them. We work on lots of public consultations and produce Easy Read versions of consultation surveys that enable more people to take part. Generally, we’ve found that Easy Read surveys capture around 10% of the total engagement in consultations. This demonstrates the number of people who are excluded when services fail to provide accessible consultation materials. We were delighted to learn that a recent Easy Read survey we produced for Cheshire West & Chester Council captured around 65% of the total engagement! Another recent Easy Read consultation survey we produced for Essex County Council received over 1600 responses! If your organisation needs support with Easy Read consultation materials, or you use a service that is running a consultation that is not accessible, we’d be happy to help. Please visit our website  for more information. Thank You That’s all from us for this month. Thank you to all of the clients we have worked with. It’s been a pleasure to support your work in creating accessible information. As ever, if you need to request a quote for information in Easy Read, you can use our online form: Best wishes, The Easy Read Online team.

From Monday 4 November, Easy Read Online will be taking part in a 6-month trial of a 4 day working week, as part of the 4 day week campaign's  2024 pilot. The concept of a 4 day week is that employees work for 80% of their contracted time, while continuing to be 100% as productive and keeping 100% of their pay. Evidence from previous trials suggests that a 4 day week can both improve productivity and the wellbeing of employees. It has been shown to be a positive move for business  in several ways, including retention of staff, reduction of sickness days, and an increase in innovation. We already have a strong culture of support and communication and have great retention rates. For Easy Read Online, the 4 day week is an opportunity to further uplift our staff and increase happiness and fulfilment. We have been working together as a team over the past couple of months to think about how we can make this change at Easy Read Online while maintaining the full and consistent service that our clients are used to. We believe we have strategies and new ways of working in place to make sure we can do this. We also believe a more well-rested and happy workforce will be able to create even higher standards of Easy Read content for our clients! We will be closely monitoring the impact of the 4 day working week throughout the trial to make sure our teams and clients are happy. We’re also working with researchers at the University of Sussex who will conduct various tests and provide us with detailed reports about the impact of the 4 day week. This will all help us to make a long-term decision at the end of the trial. Will there be an impact on turnaround time for clients? The short answer is no. The aim of a 4 day week is to be as productive in 4 working days as 5. That means Easy Read Online will continue to be as productive, with our current turnaround times remaining consistent for clients.

October is upon us, and September flew by at Easy Read Online, filled with many projects and events that kept us busy throughout the month! Spotlight project This month, we were once again commissioned to translate the United Nations (UN) annual Disability Inclusion Strategy Progress Report . Launched in 2019, the UN's Disability Inclusion Strategy outlines key policies and action plans aimed at making the organisation fully inclusive of disabled people —both within its own operations and across its global programs. The annual progress reports track the strategy’s implementation, identifying successes and areas for improvement. Publishing these reports in Easy Read is important, as it ensures that disabled people can access and understand a strategy that directly impacts their lives. By sharing these reports in Easy Read, the UN embodies the essence of the strategy - inclusion. Additionally, we are translating the Easy Read version into five languages—French, Spanish, Russian, Chinese, and Arabic—showing a commitment to inclusivity on a global scale. Easy Read standards We are also excited to announce our participation in a new working group, which has been set up to establish official Easy Read standards for the UK. Disability Equality Scotland facilitates the group’s meetings and brings together a range of leading Easy Read specialists from around the UK. The first meeting provided a platform for members to discuss current issues in the absence of recognised standards and to begin developing clearer requirements for Easy Read production, ensuring that all  materials are fit for purpose. Document checking service Do you create your own Easy Read materials? At Easy Read Online, we offer a quality assurance service to check your work meets Easy Read guidelines and principles. This month, we've provided this service to several clients, offering detailed feedback to help them refine the accessibility of their documents. Our quality assurance service not only ensures that their materials are fit for purpose but also improves the overall quality of their future Easy Read documents. If you are interested in our quality assurance service, please get in touch via our website: www.easy-read-online.co.uk I Need Easy Read campaign The I Need Easy Read campaign continues to gain momentum. On September 25th, we held another campaign meeting, which featured a surprise visit from Jon Sparkes OBE, Chief Executive of the Royal Mencap Society. During the meeting, we discussed upcoming events and next steps, with a focus on perfecting the I Need Easy Read materials for businesses and services that provide information in Easy Read. One key resource we looked at is a poster that businesses can display on their premises or share on social media, saying “We offer Easy Read”. This not only encourages disabled people to request Easy Read materials but also raises awareness among those who may not yet be familiar with it.

At Easy Read Online, we're always thinking about how to improve our services, to better support our clients with making their information more accessible. In the face of the Artificial Intelligence (AI) boom, we want to take a closer look into the world of generative AI tools to explore how they might assist us in our work. Why AI? We know that there are fast-growing AI developments related to some aspects of our Easy Read service, like text & image generation. We’re interested to learn more about how AI tools might help us to streamline our processes so that we can: Improve efficiency. Reduce cost & turnaround times for our clients. Increase our capacity to deliver more Easy Read documents. Our Commitment to Quality and End-Users While we look into the potential of AI, our core focus remains unchanged: the quality of our Easy Read documents and the value they provide to end-users. We understand the importance of ensuring that our documents are accessible, accurate, ethical and truly beneficial to those who rely on them. Human input is key in upholding these standards and our expert team will always be integral in our Easy Read production and quality assurance. Involving People with Learning Disabilities An essential part of our service value is involving people with learning disabilities to check the quality of our work. Their input ensures that our Easy Read documents are truly accessible and meet the needs of the people who use them. Even as we explore AI, we'll continue to prioritise end-user involvement to maintain the integrity of our service. Data Security We understand the importance of safeguarding information. Security and privacy will be key considerations when we look into the potential of any AI tools, to ensure that data remains secure. Moving Forward Together We're excited about exploring the possibilities for Easy Read Online and AI. We'll be open and transparent with our clients if we ever begin to utilise AI tools in our work. Whatever the future brings, we’re confident that we can continue to support our clients to deliver outstanding Easy Read documents that make a meaningful difference in the lives of people who use them. Watch out for more updates on our journey with AI!

It is important for people with learning disabilities to take part in all aspects of society, and to have their voices heard. We want to encourage people with learning disabilities to be interested in politics, and especially to vote in the upcoming General Election, which will be held on 4th July. We have been scouring the internet to find resources about elections in Easy Read, and here is some of what we’ve found. We’ve created a free resource about elections, with a summary of the links in this blog. You can find it on our website here. My Vote My Voice The My Vote My Voice campaign is on a mission to encourage people with learning disabilities and autistic people to vote in the 2024 General Election. Because your voice matters. They have produced an online Easy Read quick guide to voting, with information about why and how to vote. They also have Easy Read information about how politics works. You can fill out a short form on their website to get a free badge, to say that you’ve registered to vote. My Vote My Voice say: ‘It’s really important that everyone who can vote, does vote. This is the best way for most people to have a say in the way the country is run.’ They also have pages for carers or support workers, organisations, and elected representatives, with resources to inspire someone with a learning disability and/or autism to use their legal right to vote. Mencap Mencap have a page about elections, with information about how to get more involved in politics. They have joined with My Voice My Vote and worked with them on their Easy Read information. The Government There is also Easy Read information on the Government website about how to register to vote, and different ways to vote: And about the voter registration certificate, which you need if you do not have any photo ID. And a guide they wrote with Mencap, about voting and registering to vote. The Electoral Commission The Electoral Commission have guides on how to register to vote in England, Scotland and Wales: The Electoral Commission have also written a report called Elections for everyone, about registering to vote and voting from the view of someone with a disability. You can read the report on their website: What you can do You can sign the I Need Easy Read petition, asking people to support Easy Read in the UK. Petition - http://change.org/i-need-easy-read And you can ask the candidates in your constituency to sign the pledge to support Easy Read, and display their support on social media. You can direct them to this link to pledge: https://www.ineedeasyread.org/pledge You could also ask the election candidates in your constituency for campaign materials in Easy Read!

Hello from the Easy Read Online team and welcome to this month’s update! I Need Easy Read campaign launched! We were really pleased to support the I Need Easy Read campaign launch at the start of the month at Mencap Cottage House in Crosby. We have been working on this campaign with members of Mencap Liverpool for the past year and it was brilliant to see the launch go so well. You can find out more on the campaign website here: You can keep up to date with the campaign by following the social media channels: Facebook: https://www.facebook.com/ineedeasyread Twitter: https://twitter.com/ineedeasyread Instagram: https://www.instagram.com/ineedeasyread Easy Read and Digital Accessibility We recently published a blog about digital accessibility and how organisations can ensure their digital publications can be read by everyone. It’s important that online documents fully adhere to the Web Content Accessibility Guidelines (WCAG) so they can be read by screen readers, which support people with visual impairments. This is a service we offer as part of creating your Easy Read document. You can find out more on the blog page of our website here: Feedback on our Easy Reads from people with learning disabilities An important part of our process of creating Easy Read information is receiving feedback from end users to check how useful (and easy!) the texts really are. We have a cross-section of our documents checked regularly to ensure we are maintaining a high standard of Easy Read that benefits the end user. Our clients can request this service specifically for their document if they would like it to be checked by a group of people with learning disabilities. Last week three of our staff members observed a checking session with a user group, which they found very useful. Petition - Tell more people about Easy Read! As we draw closer to the next general election, the I Need Easy Read campaign has set up a petition asking the new government to ensure that Easy Read is more widely promoted and that organisations follow their legal duty to provide information in accessible formats. Please support the campaign and sign the petition here! Thank you That’s all from us for this month. Thank you to all of the clients we have worked with. It’s been a pleasure to support your work in creating accessible information. As ever, if you need to request a quote for information in Easy Read, you can use our online form: Best wishes, The Easy Read Online team.

In the late 1980s and early 1990s, a group of people with learning disabilities in the United Kingdom collaborated to make it easier for them to read and understand important information. The group recognised that many documents and pieces of information were written in a way that was difficult for them to understand, and hard to access, and they wanted to change that. Their efforts resulted in the creation of Easy Read information. Easy Read is a method of presenting key information in a simplified format that is easier-to-understand. It uses simple language, clear layout, and pictures to help convey information and support the meaning of the words. This method has been used to create Easy Read versions of a wide variety of documents, such as health leaflets, letters, reports, consultation surveys, contracts, policies and even information on websites. Throughout the 2000s Easy Read information started to become more commonplace. As part of the continued drive to support disabled people to be more independent, living in local communities, Easy Read was recognised as a way to make information more accessible to enable people to do more for themselves. The Equality Act in 2010 introduced a ruling for all organisations to provide information in an accessible way. The Act refers to reasonable adjustments - these are small changes that organisations should make to enable disabled people to take part like everyone else. Easy Read constitutes a reasonable adjustment, it makes information accessible so that people with learning disabilities can understand the things they need to know, or want to find out about. Following the Equality Act 2010, the Accessible Information Standard was introduced. The Standard requires all health and care services to provide accessible communications for service users. This includes providing Easy Read versions of health and care documents so that people with learning disabilities can access important information. The use of Easy Read information in health and care services can help to reduce health inequalities, which is good for everyone. Other legislation includes the United Nations work to make the whole world more inclusive for disabled people. Countries that are part of the United Nations, including the United Kingdom, have made a promise to reduce the barriers that stop disabled people from taking part. This commitment includes making information more accessible for disabled people, like providing Easy Read documents for people with learning disabilities. Easy Read is used in other countries outside the UK. Elsewhere it is called Easy-to-read. Some countries have variations on Easy Read, like Easy English - this uses more simplified text, in sentences of up to 5 or 6 words. In Germany they have a format called ‘Leichte Sprache’ which translates to easy language . It’s generally text-only (without pictures) and doesn’t go as far as Easy Read to breakdown information, but provides a more accessible alternative for people with low literacy. Easy Read is continuing to become more widely produced as a way to communicate information. Some research has questioned how effective Easy Read is, and it’s true that Easy Read does not guarantee comprehension - some people will still need support to understand Easy Read documents, or need alternative formats like video or audio. But for those who have experience of good quality Easy Read information, it is clear how directly it enables people to take part, have more freedom of choice, discover new opportunities and make the most of their lives. The impact of Easy Read in the future will further reduce inequalities so that no one is left behind.

Many people will have heard the terms learning difficulty and learning disability but it can be difficult to know what the difference between the two is. To the uninitiated, learning disability and difficulty may seem like interchangeable terms. However, they have different and specific meanings. Fundamentally the difference between the two terms is the effect of the condition on intellectual ability. Learning difficulties are experienced without any effect of intellectual ability. Learning disabilities have an impact on intellectual ability. Let’s take a closer look at what this means in reality for people who are affected by these conditions. Learning difficulties Learning difficulties is a broad term to describe conditions that will affect a person’s ability to learn in a traditional classroom setting. Learning difficulties are usually diagnosed in childhood, although children and adults can be diagnosed with learning difficulties at any time in their lives. Learning difficulties are usually lifelong conditions. Examples of learning difficulties include: Dyslexia - this is a difficulty with reading and writing fluently. Dyspraxia - this is a difficulty with movement and bodily coordination. This is also called Developmental Coordination Disorder. Dyscalculia - this is a difficulty with understanding numbers and mathematics. ADHD (Attention Deficit Hyperactivity Disorder) - this is a difficulty with regulating behaviour and concentration. There are many other learning difficulties that can be experienced. It is possible for someone to have multiple different learning difficulties. Someone with a learning difficulty will need to learn and take in information in a specialised or adapted way. Their need for this should not be seen as having an intellectual challenge. Support and rights for people with learning difficulties Schools should have trained staff who can support children with learning difficulties so that the learning environment can be adapted to help them learn. Everyone with diagnosed learning difficulties has rights that are laid out in the Equality Act (2010). Under this Act, employers and services must make reasonable adjustments to support the person to fully participate and reach their potential. This includes making information accessible, like providing Easy Read materials. Or, for example, if someone with dyslexia could be given more time to complete a reading or writing task at work. This would be a reasonable adjustment to support them. Learning disabilities Learning disability affects every individual differently. It is often difficult to identify if someone has a learning disability. A learning disability is a lifelong condition that starts before adulthood. It can be defined as: A reduced ability to understand new or difficult information and to learn new skills. A reduced ability to cope and live independently. Having a lasting effect on development. Learning disabilities can be separated into four types: mild, moderate, severe or profound. Mencap is a charity that works to improve the lives of people with learning disabilities. They define learning disabilities as: A reduced intellectual ability and difficulty with everyday activities which affects someone for their whole lives. For example: household tasks, socialising or managing money. Someone with a learning disability may have difficulty with: Remembering basic information, for example their date of birth or address. Understanding and writing text, and filling in forms. Explaining emotional experiences. Understanding and processing new information. Understanding and telling the time, or a chronological order of events. Recognising risks. Recognising signs, numbers or money. Planning and organising activities for themselves. You can hear from people with learning disabilities talk about how they see learning disabilities in this video produced by Mencap. It’s important to remember that someone with a learning disability could also have a learning difficulty. Support and rights for people with learning disabilities People with learning disabilities will need support throughout their life. However, the level and type of support will differ from person to person. Someone with a mild learning disability may only need support with something like applying for a job. Someone with profound learning disabilities may need round the clock care and support with all aspects of their life. As with learning difficulties, learning disability is also covered by the Equality Act (2010). People with learning disabilities can expect the businesses and services they use to make reasonable adjustments to help them participate. For example, someone may need an Easy Read version of an appointment letter, health materials, an agreement or form, a report or information about a consultation so that they can provide feedback. These would be reasonable adjustments. Sources: Mencap: https://www.mencap.org.uk/learning-disability-explained/what-learning-disability The Oliver McGowan Mandatory Training on Learning Disability and Autism https://www.hee.nhs.uk/our-work/learning-disability/current-projects/oliver-mcgowan-mandatory-training-learning-disability-autism NHS: https://www.nhs.uk/conditions/attention-deficit-hyperactivity-disorder-adhd/symptoms/ UK Government: https://www.gov.uk/government/collections/reasonable-adjustments-for-people-with-a-learning-disability

This week, from the 15th to the 22nd of May, marks Mental Health Awareness Week. This year, the Mental Health Foundation has designated the theme as ‘anxiety’. For many, this will be a very familiar term and increasing numbers of people are diagnosed with ‘General Anxiety Disorder’ every year. But what do we mean by ‘anxiety’? The NHS describes anxiety as; ‘a feeling of unease, such as worry or fear, that can be mild or severe.’ It is normal for people to feel some level of anxiety throughout their lives. It is natural to feel nervous or worried before an important occasion in your life - this is usually called low-level anxiety. But for some people, those feelings of worry do not leave them and can make living their daily lives very difficult. If your feelings of anxiety do not leave or occur for no reason, or you are experiencing these symptoms, you may wish to see a GP: Feeling restless or worried. Having trouble concentrating or sleeping. Dizziness or heart palpitations. How to deal with low-level anxiety Most people will experience and have to deal with low-level anxiety in their lives. Indeed, the Workplace Health Report from Champion Health [ https://championhealth.co.uk/insights/guides/workplace-health-report ] found that 60% of employees are experiencing anxiety, which rises to 67% for employees aged 16 to 24. The Mental Health Foundation has put together a useful list of tips to deal with feelings of anxiety which you can read in full here: https://www.mentalhealth.org.uk/our-work/public-engagement/mental-health-awareness-week/what-can-we-do-cope-feelings-anxiety Some tips that we find useful are getting out into nature and moving your body. We hope that these tips will help you to deal with any low-level anxiety you might be facing. Sources: https://championhealth.co.uk/insights/anxiety-statistics/#:~:text=60% of employees are experiencing,are seeking mental health support https://www.nhs.uk/mental-health/conditions/generalised-anxiety-disorder/overview/ https://www.mentalhealth.org.uk/our-work/public-engagement/mental-health-awareness-week/what-can-we-do-cope-feelings-anxiety

Welcome to the May edition of our newsletter. Here are some of the things we have been up to and some free resources which you can share. What we’ve been up to This month we have worked on Easy Read documents for a variety of organisations including the Department of Health and Social Care, NHS England, Ffilm Cymru Wales, Kisharon, and Cornwall Council. We had our quarterly company training day on 25 May, where we discussed a range of topics for improving the Easy Read documents we create, such as: Improvements to our Quality Assurance process. Using AI to aid our translations. Best practice for using icons in our images. During the day we also met with Mencap Liverpool and Sefton members to discuss our shared Ask for Easy Read campaign. Results of the Ask for Easy Read survey The survey to find out how much people know about Easy Read and how to ask for information in Easy Read has now closed. We will be sharing the results in full soon but some highlight facts from the survey were: 39% of people said they did not know how to ask for information in Easy Read. 40% of people said they did not know they had the right to ask services they use for information in Easy Read. This rose to 45% of people who have a learning disability. We think this shows the need for an awareness campaign to let people with learning disabilities and their supporters know about their rights. We will work with our partners at Mencap Liverpool and Sefton to further develop this campaign in the coming months. Mental health awareness resource As part of Mental Health Awareness Week we created an Easy Read document about how to deal with anxiety. You can see a copy here, please feel free to share. You can see the document by clicking the button below. Please feel free to share this document. It is a free document that can be used and enjoyed by everyone. Coming up in June… Learning Disability Awareness Week 19 to 25 June Learning Disability Awareness Week is all about sharing the successes that people with learning disabilities have and busting myths about what living with a learning disability is like. Watch out for our social media posts during the week celebrating success stories from people with learning disabilities. You can find out more about the week from Mencap here - Pride month We wish everyone in the LGBTQIA+ community a happy pride month. We have created this free Easy Read document to explain the acronym to people with learning disabilities. Feel free to share with your contacts. You can see the document by clicking the button below. Please feel free to share this document. It is a free document that can be used and enjoyed by everyone. We hope you have a great month ahead and look forward to working together with you on any future Easy Read projects. Best wishes from the Easy Read Online team

A learning disability is a reduced intellectual ability and difficulty with everyday activities – for example, household tasks, socialising or managing money – which affects someone for their whole life. People with a learning disability tend to take longer to learn and may need support to develop new skills, understand complicated information and interact with other people. Did you know, there are around 200 million people with a learning disability worldwide? Every year the leading charity Mencap runs Learning Disability Week, a week dedicated to making sure the world hears what life is like if you have a learning disability. This year Mencap’s theme is ‘myth busting’, with an aim to smash worldwide misconceptions about what people with a learning disability can do and achieve. Directly highlighting these myths also shines a light on the stigma people with a learning disability face daily. Check out how Ellie Goldstein is smashing myths: What can you do to recognise Learning Disability Week? To show your support for Learning Disability Week you could: Tell people you are supporting #LDWeek on your Social Media - you can find official Learning Disability Week graphics here: www.mencap.org.uk/LDWeek Share inspirational stories told by people with a learning disability, like Abdul’s story: www.mencap.org.uk/blog/abduls-story Start a fundraising campaign at your place of work, Mencap offer a free fundraising pack to help you with this: https://www.mencap.org.uk/blog/learning-disability-week-have-fun-learn-and-raise-funds Take part in campaigns with Mencap: www.mencap.org.uk/get-involved/campaigning How do we support people with learning disabilities at Easy Read Online? We all deserve to interact with the world around us and live our lives in the way that we would like. Information is often vital for us to be able to do this - we use information to make informed decisions about our lives. Some people with learning disabilities might not be able to understand or decipher information in the same way as others, which may mean they lose agency over their lives. In 2010 the government introduced The Equalities Act, which posited that all organisations must make reasonable adjustments to how they work if asked to by a person with a disability. Following this, in 2016 the Accessible Information Standard (AIS) was introduced. AIS is a law that aims to make sure that people who have a disability, impairment or sensory loss are provided health and care information in a way that they can easily read or understand. This means it is now the law for lots of different health and care services, like the NHS and Adult Social Care services to comply with AIS. At Easy Read Online we create accessible information for services who are complying with both the Equalities Act and AIS. Our expert team translate information into easy, jargon-free language and add pictures that aid understanding of the information. To find out more about what we do you can visit our website To find out more about what we do you, please have a look around our website: Sources: www.mencap.org.uk/ www.easy-read-online.co.uk/

Hello from the Easy Read Online team! Here’s a quick update on the Easy Read work we’ve been doing this month. ‘I Need Easy Read’ campaign This month we met up with the group of Mencap Liverpool and Sefton members who have been collaborating with us on this campaign. We are continuing to work on establishing the ‘I Need Easy Read’ campaign. This is a campaign to promote the right to accessible information for people with learning disabilities. We are moving forward with the promotion stage of the campaign and have produced some leaflets and accessibility cards. Please feel free to download and use these or share them with anyone who would benefit from them! We are putting the finishing touches to a shiny new campaign website which will be a place to share information and resources about Easy Read. What we’ve learned from working with people with learning disabilities We regularly involve people with learning disabilities to check our Easy Read documents and discuss best practices for making information more accessible. One of the things we learned this month is in relation to symbols and icons within Easy Read images. We often add symbols or icons to an image to emphasise the meaning of part of the sentence. For example, an upward arrow to emphasise that something will ‘improve’, or ‘increase’. But we’ve found that symbols and icons can be abstract, because they require the reader to recognise the symbol/icon and to understand the context. We’ve now started to include a small text box beside/above/below any symbols or icons to make them explicitly clear. An upward arrow to emphasise that something will improve now includes the word ‘better’ below it; an arrow that emphasises an increase now includes the word ‘more’ below it etc. This small change has had a largely positive effect on users’ interpretation of the Easy Read information. Spotlight Project: ticket office changes This month we’ve been busy creating lots of Easy Read information about the changes to ticket offices at train stations in England. You may well have heard that large-scale closures of ticket offices are proposed and the consultation about this closes soon. We were pleased to see that many people on social media were asking for Easy Read versions of the consultation information - a sign that Easy Read is increasingly seen as a standard accessibility format. We hope that the Easy Read consultation information has supported more people to engage with the consultation. Thank you That’s all from our Newsletter for this month. We hope you have a good month ahead! As ever, if you need to request a quote for information in Easy Read, you can use our online form: